Call centres are a pain for so many, but what is their future? Leigh Stark joins ABC Adelaide to talk about how AI could impact call centres, and potentially make things worse.
The phone pest that can be the call centre is a pain in the proverbial for so many, but what will be its future?
Pickr’s editor Leigh Stark joins ABC Adelaide Mornings with Paul Gough to talk about call centre tech, how it’s used for scams, and how AI could impact its future, too.
Hear it at the 29 minute mark (29.00) at ABC Adelaide Mornings before it’s taken down.
